Strategies for sustainable water supply

The City and Industrial Development Corporation (CIDCO), a public sector institution at New Bombay has had a very successful experience with privatisation efforts. The privatisation experience includes maintenance of sewerage pumps, and water pumps, meter reading and billing, maintenance of parks and gardens, collection of CIDCO’s service charges and so on.

CIDCO has given the responsibility of collection of its service charges to the Senior Citizens Club (an association of retired persons) to whom it pays 1 per cent as commission. If CIDCO was to collect the charges on its own it would have cost it three times more.