If accurately measuring crime were the only reason for a household crime survey, this alone would make a strong case. But the current system of police registration-based statistics has a more serious drawback: it perverts the incentives for both policemen and those in the Government to fight crime. For instance, the police have often been accused of non-registration of crimes, more commonly known as ‘burking’. Since the performance of the officer in charge of a police station is evaluated by the registration of crime in his police station, there is a natural tendency either to hide crime or not register cases under the appropriate sections of law in order to “reduce” crime rates. Similar incentives operate at all levels: increase in crime sets off alarms and are perceived to be reflective of bad governance and poor police leadership. Even the political party in power does not take it too kindly.
In this scenario, the biggest losers are the victims who remain helpless, dissatisfied, discouraged to seek justice; their incidents are never investigated and entered into official statistics. For instance, the Rajasthan Police-MIT crime survey revealed that the police refused to register 28 per cent of the cases brought before them. This “burking” not only hinders crime prevention, it also perpetuates the negative image of police in society. These sad realities are not due to some “corrupt” nature of policymakers or police — they are the logical results of a system that thrives on scoring quick brownie points rather than supporting long-term serious reform.
With the maturing of democracy, the public expects the police to be sensitive, service oriented and accountable. Unfortunately, no one can accurately say whether police across India are achieving these goals because there is simply no national data on the satisfaction of crime victims vis-à-vis police performance. Whatever small data exists is a cause for concern: the Rajasthan Police-MIT crime survey found that only 27 per cent of crime victims were satisfied with the police response. A victim satisfaction survey as part of the national crime survey could address these issues on a broader scale, and provide a path for improved police-public relations.
Too often police reforms have been stalled because of lack of political will and general resistance to change by vested interests. With a national household crime survey, everyone benefits: The government can take credit for actually reducing crime, the police can register crimes without worrying that they are making themselves look bad; and the public benefits from easier crime registration, a better motivated police, and policymakers whose efforts will be aimed in the right direction.
Nina Singh is an IPS officer and the views expressed are personal. Daniel Keniston is doing a PhD in Economics at the Massachusetts Institute of Technology.
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