| Corruption ROKO – Corruption Report On Karmayog Online | |
| Form No. 0186 | Saturday, March 28, 2009 |
| ICICI bank, Phagwara, PB | |
| We have received a complaint as per the details below. The filled form will also be displayed at www.karmayog. |
| A: Details of the government organisation | |
| 1. Name of government organisation: | ICICI bank |
| 2. State: | Punjab |
| 3. City: | Phagwara |
| 4. Department: | Finance Department |
| 5. Location: | G.T. Road, Phagwara |
| 6. Designation of government officer involved: | ICICI Bank high officials |
| 7. Website: | www.icicibank. |
| 8. Address of the government organisation: | ICICI Bank Head Office : ICICI Bank 9th Floor, South Towers ICICI Towers Bandra Kurla Complex Bandra (E) Mumbai Phone : +91-022-653 7914 E-Mail: wecoveru@icici. |
| B: My Complaint Details | |
| 1. Period of incident: | Before 2007 – May |
| 2. Services that were sought: | Deposited Rs. 3 Lac to issue an FDR. But the bank officials Miss Vani & Mr. Vivek Sharma defrauded Mrs. Shimla Devi resident of 10315 CopColn Stockton California (USA) as she had requested to issue FDR for Rs. 3 Lac. They put bunch of papers before her to sign. Rather issued ICICI purdential policy. |
| 3. Problem/s I faced: | As Life insurance policy had not been demanded by the customer the bank officials defrauded her. The life insurance is covered in U.S.A. by US based companies. She had requested to issue FDR. The officials withdrawn Rs. 1 Lac and transferred her funds of Rs 2 Lac to ICICI purdential without consent |
| 4. Bribe amount: | Rs. 1 Lac hotchpotched by bank officials fraudulantly. |
| 5 a. Was the bribe paid? | They defrauded by withdrawing Rs. 1 lac in cash which Mrs. Shimla Devi never withdrawn. |
| 5 b. Could the work have been done without paying the bribe? If so, how? | |
| 6. Result: | No action has been taken so far by the authorities. The matter had been reported to bank officilas, City Police and other officials of icici bank & icici prudential. No one is cooperating with oldlady |
| C: Additional Informtion attached | |
| Details of Content: | As in Col. 6 |
| D: My Suggestions | |
| 1. For head of government department: | |
| Suggestion 1: | The high officials should provide the documents on the spot to the customers. Why the documents of any scheme is being issued to the customer on the later stage. Why not the customer is being delivered all the documents whatever he/she has signed. |
| Suggestion 2: | All the documents should be scrutinized as what the customer has demanded. As the customer has applied for FDR then how the documents got converted to Insurance plan. When the customer has approached the iCICI bank then why the dealings are made for Icici Pudential. this is clear cut system to dodze people. |
| Suggestion 3: | All the documents should be scruitinized as bank staff and officials have hands in glove. That’s why they people dodze customers. |
| 2. For the Anti Corruption Bureau (ACB) / Central Bureau of Investigation (CBI): | |
| Suggestion 1: | It is requested that the officials working should be checked properly. On which ground they convert the FDR applications to Insurance papers to earn handsomely. Secondly the fraud has been made in connivance with the bank officials. They should be suitably questioned about the motive behind it. A wide scandal will be unearthed with it. |
| Suggestion 2: | Kindly check the menace of private bankers at the earliest otherwise they will loot the public and snatch away even the single paisa remained with them. |
| 3. For other citizens: | |
| Suggestion 1: | Don’t believe the private bankers. Always invest in Government banks. They people are dodging public. |
| E: My Contact details | |
| Name: | Rajneesh Madhok |
| Profession: | Business |
| Phone: | 01824-262569 (O), 268210 (R), 094173-06415 |
| Punjab, Phagwara, Saturday, March 28, 2009 | |