Corruption ROKO – Corruption Report On Karmayog Online | |
Form No. 0051 | Wednesday, May 14, 2008 |
Telecom department bengal circle, bankura, WB |
We have received a complaint as per the details below. The filled form will also be displayed at www.karmayog.org/roko along with any feedback that is received from the concerned government authorities. |
A: Details of the government organisation | |
1. Name of government organisation: | telecom department bengal circle |
2. State: | West Bengal |
3. City: | bankura |
4. Department: | Broadband Department |
5. Location: | Bankura Telephone Exchange |
6. Designation of government officer involved: | Officer in Broadband Deptt. Mr. Sarkar |
8. Address of the government organisation: | Broadband Department Telephone Exchange Building-Bankura , Bankura Telecom District. Pin- 722101. |
B: My Complaint Details | |
1. Period of incident: | 2008 – May |
2. Services that were sought: | Acceptance of the payment of Rs. 2500/- for the annual rent of Broadband Connection. |
3. Problem/s I faced: | Broadband connection charge for the whole year at a time is not taking by the concerned department and refused in a rough manner, by telling ‘ I am very busy now every thing will be done after a few days – go now’. As a result i have to pay Rs. 250/- per mointh instead of Rs. 2500/- p.a. |
4. Bribe amount: | nil |
5 a. Was the bribe paid? | NA |
5 b. Could the work have been done without paying the bribe? If so, how? | |
6. Result: | No action after requesting to accept the cheque. |
C: Additional Informtion attached | |
Details of Content: | Nil |
D: My Suggestions | |
1. For head of government department: | |
Suggestion 1: | All the staff who are dealing with thw customers should be soft spoken and polite, they should not be rough. Government should check this by sending IB/CBI in civil dress and like general customer. |
2. For the Anti Corruption Bureau (ACB) / Central Bureau of Investigation (CBI): | |
Suggestion 1: | |
3. For other citizens: | |
Suggestion 1: | |
E: I am not ready to reveal contact details because | |
Unnecessary harashment. | |
West Bengal, Bankura, Wednesday, May 14, 2008 |