Form No. 0020 Date.Thursday, February 14, 2008
passport office, mumbai, MH
Please display this form on www.karmayog.
Thank you
A: Details of the government organisation
1. Name of government organisation: passport office
2. State: Maharashtra
3. City: mumbai
4. Department: police station
5. Location: borivali west
6. Designation of government officer involved: inspector
8. Address of the government organisation: m.h.b. colony police station
B: Complaint Details
1. Period of incident: 2008 – Jan
2. Services that were sought? certain forms and documents signing for passport verification and approvals
3. What problem/s did you face? the work was not done efficiently and on time.
4. Bribe amount: 200 Rs.
5 a. Did you pay the bribe? If yes, why? yes
5 b. Could you get your work done without paying the bribe? if so, how? it was possible bit i would have to stay in the long queue and i didnt want to because i had my exams
6. Result: they cooperated that day and asked me come the next day. but next day again they behaved as if they didnt know me. which was an obvious indication that they wanted bribe that day also
C: Additional Informtion attached
Details of Content: Nill
Attached Additional Document 1: Nill
Attached Additional Document 2: Nill
Attached Additional Document 3: Nill
D: Suggestions
1. Suggestions for head of government department: my complain is that even after giving them 200Rs. they behaved in such a rude manner. what torture they might be doing to the people who didnt give them money and who wait there in queues for hours together.
2. Suggestions for the Anti Corruption Bureau (ACB) / Central Bureau of Investigation (CBI): no suggestions i only wanted to bring this event in your notice. and i am financiallly well off. probably can bribe n get my work done. but i want you to think about the people who cant afford those 200-300Rs.
3. Suggestions for other citizens: keep all your necessary documents intact and up to date so that they dont have a chance to bother you.
E: I am not ready to reveal contact details becauase
they are all police people. they might note my address and harrass me later
Maharashtra, mumbai, Thursday, February 14, 2008