| Corruption ROKO – Corruption Report On Karmayog Online | |
| Form No. 0098 | Sunday, November 02, 2008 |
| Regional Transport Authority ANDHERI WEST MUMBAI, MUMBAI, MH | |
| We have received a complaint as per the details below. The filled form will also be displayed at www.karmayog. |
| A: Details of the government organisation | |
| 1. Name of government organisation: | Regional Transport Authority ANDHERI WEST MUMBAI |
| 2. State: | Maharashtra |
| 3. City: | MUMBAI |
| 4. Department: | TRANSPORT DEPT |
| 5. Location: | ANDHERI WEST |
| 6. Designation of government officer involved: | OFFICE DRVING LICENCE RENEWALS |
| 7. Website: | www.mahatrasnport. |
| 8. Address of the government organisation: | MH-02 Regional Transport Office, Mumbai West Address – 111-D, Ambivali Village, Nr. Manish Nagar, Versova Rd., Andheri (W), Mumbai – 53 Phone – 022-26362252, 26319821 Fax – 022-26366957 |
| B: My Complaint Details | |
| 1. Period of incident: | 2008 – Oct |
| 2. Services that were sought: | RENEWAL OF DRIVING LICENCE |
| 3. Problem/s I faced: | LOCATION OF ANDHERI RTO OFFICE AND MESSY – HIGHLY UN-ORGANISED PHYSICAL LOCATION AND POOR FACILITY FOR GENERAL PUBLIC/IMPROPER INFORMATION DISPLAY AND PLACE INFESTD WITH AGENTS |
| 4. Bribe amount: | RS 550 (Including service charges of agent) |
| 5 a. Was the bribe paid? | YES DUE TO ATTUTUDE OF COUNTER STAFF AND OFFICIALS IN LICENCE RENEWAL DEPARTMENT.THERE ARE SOME PERSONS WHO DID NOT PAY BRIBE WERE SHUNTED FM ONE COUNTER TO ANOTHER FOR RENEWAL FOR 3/4 DAYS |